2015

Report to the Community

Every Patient.
Every Person.
Every Moment.

As national leaders in medicine, we are committed to providing world-class health care while taking exceptional care of people. By supporting some of the brightest medical minds, we are advancing medical knowledge and continuously improving the lives of our patients.

Among our advances in 2015, we utilized devices to help people with failing hearts and supported cancer trials that may result in a vaccine against skin cancers. And made sure every patient received care that is safe, timely and compassionate.

Join us in reviewing 2015 through this report and see how we're focused on providing excellent care for every patient, every person, every moment.


Pictured: Steve Hargis, Atrial Fibrillation Patient

2015 highlights

  • New Technology Reduces Falls

    Surviving
    a Stroke at 37

    Telemedicine and
    our stroke team helped
    one teacher get back to teaching his students
    just eight days after having a stroke.
    Learn How
  • 500 TAVR Procedures

    500 TAVR
    Procedures

    Our 500th transcatheter aortic valve replacement
    was a significant milestone for the team; but for one man, it ended a six-year battle with heart disease.
    Learn How
  • Personalized Treatment for Melanoma

    Personalized Melanoma Treatment

    Our research studies on custom-designed vaccines may be the long-term solution needed for melanoma patients.
    Learn How
  • Improvements in Emergency Care

    Improvements in Emergency Care

    We're changing the overall experience for patients needing emergency services in our hospital so we can provide better care.
    Learn How
  • Journey to a New Heart

    Journey to a
    New Heart

    The determination of an avid runner and the expertise of our heart team resulted in a successful heart transplant that got him back to racing.
    Learn How
  • Saving Steps

    Saving Steps

    Our GYN oncology nursing unit wore wearable activity trackers to highlight how taking less steps could improve patient care.
    Learn Why

2015 By The Numbers

2015 By the Numbers

Safety & Quality

We're on a constant journey to improve the safety and quality of our care. Our annual Patient Safety and Quality Report outlines some of our efforts, like keeping patients safe through hand-hygiene protocols endorsed by the World Health Organization, and creating a nursing unit dedicated to trying out the latest technologies and care delivery models.

Foundation Report

Gifts of every size to The Foundation for Barnes-Jewish Hospital support breakthrough research that leads to better treatments, essential patient care services, nursing scholarships, community outreach programs and much more that makes life better for all our families and friends. Please help us make a difference today.

People received Patient Care services and assistance, including free-of-charge flu shots to the community

SUPPORTED BY DONORS ACROSS A RANGE OF SPECIALTIES INCLUDING HEART DISEASE, DIABETES AND TRANSPLANT

Received by nursing students at Goldfarb School of Nursing at Barnes-Jewish College

raised for the Foundation's Cancer Frontier Fund thanks to donors to our Illumination Gala and our community partner, Pedal the Cause

were launched at Siteman Cancer Center at Barnes-Jewish Hospital and Washington University School of Medicine thanks to donor gifts to the Cancer Frontier Fund

A Lifesaving Gift

When one man's kidneys were failing, his friend became his donor. After being able to walk his daughter down the aisle, he decided he wanted to give back to the transplant team who gave him this opportunity.

Diversity & Inclusion

More than half a million people come to our hospital each year from our community and from around the world. To ensure equitable care for all, we provide services such as medical interpreters who assure that cultural and language differences do not create barriers to effective care. We also educate our staff to recognize, appreciate and respond to cultural differences present between patients and their care team.

  • Educating Our Leaders

    To truly diminish health disparities, organization leaders must identify and embrace the value of diversity and cultural competence. In April 2015, our entire leadership team spent a full day focused on this topic. More than 500 managers and other leaders started the day by examining their personal identities and how the hospital defines diversity and cultural competence.

    A keynote address from one of the pioneers in the field—Joseph Betancourt, MD, MPH, director of the Disparities and Solutions Center—informed leaders about strategies for reducing health disparities within communities.

    Over the next few months, all of our leaders completed online training focused on helping them become more culturally competent both in the delivery of care and within their workplace. Through interactive exercises and case-study review, leaders assessed their own level of cultural competency and identified gaps in their knowledge and skills. Continued education credit was also awarded to those eligible individuals completing the clinical track. The same training is being rolled out to the entire Barnes-Jewish team in 2016, both in an online and a facilitator-led format.

  • Technology Breaks Barriers

    In a health care setting, good communication is essential to quality care. Language barriers limit our patients' understanding of their disease and their treatment advice, increasing the risk of complications, and making it harder for doctors to understand symptoms.

    Patients who are not fluent or comfortable with English as a primary language make up a large and growing percentage of the patient population at Barnes-Jewish Hospital. To ensure that we provide exceptional care to everyone we serve, we employ a team of medical interpreters trained to facilitate in-person encounters between caregivers and patients. In addition to medical interpreters, who facilitated more than 38,000 encounters in 2015, the hospital also employs technology such as cell phones and tablet computers to ensure every patient has access to an interpreter when they need one.

    Through a vendor selected by our staff, video remote interpretation (VRI) provides medical staff access to reliable, face-to-face interpreters in less than 30 seconds. In the first year they were deployed, VRI devices were utilized in 89 encounters, primarily as a backup for sign language interpretation. Given the success and high levels of satisfaction with their use, the demand for VRIs surged to 8,700 encounters in 2015.

    As word has spread in the community, an increasing number of limited-English proficient patients are seeking care at Barnes-Jewish.

    This mode of communication has proven to be ideal for unexpected communication barriers or emergency situations. VRI is now being implemented at other BJC HealthCare facilities.

  • Partnering with Our Community

    The joint Barnes-Jewish and St. Louis Children's Hospital Diversity Council serves in an advisory capacity, making recommendations to leadership and staff regarding the integration of diversity, inclusion, equity, and cultural competence within the hospitals' policies, practices, and strategic priorities. Its goal is to ensure that both hospitals' core values and practices are aligned. Of primary importance is working to reduce health disparities among the hospitals' patients and the community, delivering care that is equitable for all, and establishing or strengthening partnerships with groups with the medical center and community that seek to enhance diversity and equality.

    In November of 2015, the council held its annual retreat where it hosted a session with two Ferguson Committee commissioners—Rev. Traci Blackmon and Bethany Johnson-Javios. The commissioners presented on the Ferguson Commission report and its calls to action. As a result, the council created a new subcommittee whose purpose is to explore the recommendations identified in the report and determine opportunities for both hospitals. These efforts are in direct alignment with BJC HealthCare's overall commitment to learning more about how we, as a leader in both health care and as an organizational leader in the community, can play a vital role in improving our community at large.

Investing in our Future

Campus Renewal is a long-term project to renew the medical center campus. Opening in mid-2017, the north campus expansion will include diagnostics and support space and will expand clinical care at the Siteman Cancer Center, the Women and Infants program, as well as other surgical services and programs. Private inpatient rooms, and improvements to parking, arrival and departure are key components of the project.

Campus Renewal By the Numbers

Women and Infants

ADULT INPATIENT

 

Expanding Our Campus

Advanced Medicine in South County

Learn How

Building for Exceptional Care

Learn How

 

LeaderShip & Recognition

  • LEADERSHIP

    Our hospital administration and board members guided us strongly through 2015.

    Meet Our Leaders
  • COMMUNITY BENEFIT

    We invest millions of dollars and many hours into bettering our community.

    Read Our Report
  • AWARDS

    We're honored our exceptional quality and unmatched experience has earned us regional and national recognition.

    View Our Awards

Thank You

In 2015, we took care of more patients than ever before and we took care of them in a better way than ever before — that stands as a tribute to our team members at Barnes-Jewish Hospital and Washington University School of Medicine who were here every day, every hour for our patients and families.

Thank you for taking exceptional care of all those that come to Barnes-Jewish.

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