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Medical Records

At BJC HealthCare we want you to have all the resources you need to manage your healthcare. We offer tools and assistance including those resources listed below.

Request for Medical Records

When a patient needs a copy of their Barnes-Jewish Hospital medical record, the Health Information Management department is available to help.

The department hours are Monday through Friday 8 a.m. – 4:30 p.m.

A Customer Service Center is located on the first-floor lobby of the Center for Advanced Medicine Please note a fee may apply.

Individual Request:

To Request Your or Your Child’s Records:

Patients and legal guardians, please click on the link below to request a copy of your medical records.
Individual Authorization Form

Note: Parents and legal guardians, please use this link for your children.

Third Party Request:

To request a copy of your or your child’s records to be sent to a Third Party individual or organization, including your healthcare provider, please complete the Authorization for Release of Information form. Please submit the completed form to the address or fax number listed on the form.

Note: The individual patient (legal guardian for minor patients) whose records are being requested must sign this authorization.

Next of Kin Patient Requests:

Records can be released for a deceased patient with:

  1. A valid HIPAA compliant request, with the following accompanying documentation
  2. Copy of the death certificate (not required if the patient expired at a BJC hospital)
  3. AND one of the following documents:
    1. Documentation verifying the Executor/Representative of the estate of the patient.
    2. Valid, unrevoked Power of Attorney for healthcare decision making which allows the deceased person’s health care records to be released to the agent after death.
    3. Next of Kin Affidavit form

Birth or Death Certificates may be obtained through your local Bureau of Vital Records.

If you have any questions, please contact:

Health Information Management
Phone: 314-362-3935
Fax: 314-747-7211

Requesting Washington University Records

If you or a family member were seen at Washington University Clinics, St Louis Children’s, Barnes-Jewish Hospital or Barnes Jewish West County Hospital, Washington University maintains their own medical records. If you would like to obtain information about having these records released, please call, or email their Release of Information Center at 314.273.0453 or [email protected]

Requesting Medical Records from Extended Care or Rehabilitation Institute of St Louis

For medical records from The Rehabilitation institute of St Louis or Barnes-Jewish Extended Care, please use the contact information below. If you are unsure where to obtain your medical records, please call us at 314.454.5934 and select option 1 for assistance.

Barnes-Jewish Extended Care
401 Corporate Park Drive
St. Louis, MO. 63105
Main Phone: 314.725.7447
Medical Records: 314.797.5797

The Rehabilitation Institute of St Louis
4455 Duncan Ave
St. Louis, MO 63110
Main Phone: 314.658.3800
Medical Records: 314.658.3924

Requesting Records for BJC Medical Group

https://www.bjcmedicalgroup.org/Medical-Records

Right to amend your health information

If you believe there is an error in your records, you can request that we correct them. We will review the information, as requested, and either make the correction or let you know why we think our information is correct.

Please fill out the form on this link, follow the instructions and mail to the address listed below.

For additional information please call 314.273.2468.

Health Information Management - BJC Health Care
Attention: Data Integrity
Mailstop 90-59-341
#1 Barnes-Jewish Hospital Plaza
St Louis, MO 63110

Care Everywhere Revocation Request

Care Everywhere is a tool the BJC Health Care uses to share medical record information with other Care Everywhere health care providers. If you do not want other health care providers to access your BJC medical record information you can revoke your Care Everywhere Opt-in by completing this form. For additional information please call 314.273.2468.

Please fill out the form on this link and send your request to the address listed below.

Health Information Management - BJC Health Care
Attention: Data Integrity
Mailstop 90-59-341
#1 Barnes-Jewish Hospital Plaza
St Louis, MO 63110

MyChart

BJC HealthCare and Washington University Physicians MyChart offers patients personalized and secure online access to portions of their medical records. If you have any questions regarding your MyChart account, please log into: https://www.mypatientchart.org or call 314.273.1966 or toll free 866.273.1966

CALL FOR ASSISTANCE

RELEASE OF INFORMATION RECORD PROCESSING


Find a doctor or make an appointment: 866.867.3627
General Information: 314.747.3000
One Barnes-Jewish Plaza
St. Louis, MO 63110
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