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Visitor Policy

Updated 8/28/22

Download a PDF of our visitor policy

Barnes-Jewish Hospital (BJH) is committed to the health and safety of our patients, families and community. We recognize the role loved ones play in the healing process and are committed to providing our patients with an environment that is both warm and supportive, and safely designed to prevent infection.

To provide excellent healing for our patients, BJH’s visitor expectations, visiting hours, and visitor guidelines are as follows. Visiting virtually through phone calls, FaceTime, or other virtual methods are an option for those who chose not to visit in person. If a patient is interested in a virtual visit, but unable to coordinate on their own, the BJH care team can help facilitate through the BJC Virtual Visitor Program.

Visitors are expected to:

  • Wear a mask upon entry and while inside any BJH facility – with exceptions for children under age 2, patients with difficulty breathing and patients unable to remove their own mask without assistance. To protect patients who are not yet vaccinated or are significantly immune compromised, all patients, visitors and team members are required to wear masks while in health care settings. Although the CDC has issued updated guidelines allowing fully vaccinated individuals to stop wearing a mask or distancing in many settings, the CDC specified this new guidance does not apply in health care settings. Cloth masks are no longer recommended in our environment; patients and visitors will be offered amedical-grade mask upon arrival.
  • If visiting an inpatient, stop at the information desk or screening/badging station to obtain a visitor badge.
  • Perform hand hygiene upon entry to/exit of a patient’s room.
  • Adhere to visiting hours.
  • Social distance as much as possible.
  • Help us provide a safe and healing environment by being kind and respectful with words and actions towards our staff, patients and other visitors. Harmful behavior, including assault, intimidation, threats, harassment, and foul/rude language, will not be tolerated. Visitors who observe harmful behavior or need assistance can call Public Safety at 314-362-0750.

As we consider the needs of all our patients, it may be necessary to further limit or restrict visitors than what is outlined in this policy for various reasons. We will strive to explain the reason(s) if these restrictions are needed. Some of these reasons include (but are not limited to):

  • When a patient needs to be examined or receive treatment.
  • When a patient has specific medical concerns.
  • When there is a risk of infection or contagious disease.
  • When there are safety concerns related to other patients, visitors or those working in the facility.
  • To set hours for visitation for specialized patient care units, including limits on number of visitors or ages of child visitors.

Visitors should delay their visit if:

  • They have signs or symptoms of acute illness (fever, cough, difficulty breathing, sudden loss of taste and/or smell, sore throat, body aches, diarrhea, or vomiting).
  • They have had recent contact (<10 days) with someone suspected or confirmed to have COVID-19, unless visiting a COVID-19 patient.
  • They have tested positive for COVID-19 within last 10 days.
  • They are not willing to comply with the masking policy.

VISITING HOURS

General Visiting Hours and Rules (Applies to all inpatient units except for those listed below)

  • General visiting hours are from 7 a.m. – 9 p.m., seven days a week.
  • Two visitors are allowed at the bedside.
  • Specific to adult inpatient units: Children under 5 are discouraged from visiting, and children under 12 years must be supervised by an adult age 18+.
  • Victims of violence have special circumstances; the nurse or a public safety officer will explain visitation rules.

Special Care Units

The following units are open for visitors 24 hours a day, seven days a week, with two visitors allowed at the bedside from 7 a.m. –
9 p.m., and one visitor at the bedside from 9 p.m. – 7 a.m.

  • 5600 Cardiothoracic Intensive Care Unit
  • 6300 Pulmonary Progressive Care Unit
  • 8200 Intensive Care Unit
  • 8300 Medical Intensive Care Unit
  • 8400 Medical Intensive Care Unit
  • 4400 Surgical Intensive Care Unit
  • 16300 Progressive Care Unit
  • 9400 Neuro ICU
  • 10400 Cardiac and Neuro Intensive Care Unit
  • 7800 Oncology/Surgical ICU

Women & Infants

  • All areas under Women & Infants are open 24 hours/day, seven days a week.
  • Family and friends may stay overnight in the in the labor and delivery waiting room prior to delivery.
  • The patient’s primary support person is encouraged to stay overnight in the patient’s room to provide support and care for mom and newborn.
  • To promote rest and quality care, visiting hours may be limited after delivery.
  • Medical condition of the patient (mom or baby) may require more limited visitation.
  • There is no age restriction on visitors who are children. Those under 12 years of age must be accompanied by an adult age 18+ other than the patient.
  • Special visitor considerations will occur during flu season.
  • Labor and delivery when delivery is about to occur: Limited to three visitors or as warranted by patient’s condition.

Psychiatric Units 

Visiting hours for units 15300, 15400, 15500, and the Psychiatric Support Center are 2 p.m. – 5 p.m. and 6 p.m. – 9 p.m., seven days a week, including holidays. 

  • Two visitors at a time are allowed. 
  • Visitors are not allowed in patient rooms. 
  • Children under 14 are not allowed on units. 
  • Visiting times may be further individualized to meet the needs of the patient.

Emergency Department

  • Up to two visitors are allowed at the patient’s bedside, dependent on patient’s status.
  • Visitors of patients admitted after general visiting hours will be directed to the security desk for an in-house visitor pass.
  • Victims of violence have special circumstances. The nurse or a public safety officer will explain visitation rules.

Outpatient Clinic, Procedural, and Ancillary

  • Up to two visitors are allowed in the patient room, dependent on space availability.
  • If waiting rooms reach full capacity, visitors will be asked to wait outside of the department.

Perioperative Services

  • If waiting rooms reach full capacity, visitors will be asked to wait outside of the department.
  • Limited visitation is allowed in recovery rooms (exceptions may apply); staff will provide instruction.
  • In pre-op, one to two visitors will be allowed (at the discretion of the care team/may be dependent on pre-op procedures).
  • Up to two visitors are allowed for patients being discharged.

COVID-19+ Patients

  • Two visitors are allowed per day.
  • Visitors may change from day to day.
  • In addition to masks, COVID visitors must wear additional personal protective equipment (PPE) - including gowns, gloves, and eye protection while in the patient’s room. This PPE and instructions on its use will be provided by the care team when the visitor checks in prior to going into the patient’s room.
  • Children under the age of 18 may visit COVID patients, as one of the two allowed visitors, if they are accompanied by a parent or guardian.
  • Visitors must leave the room during nasopharyngeal (NP) specimen collection or aerosol-generating procedures, or heated high-flow nasal oxygen (HHFNO) treatment.
  • Visitors must notify the care team upon arrival to and departure from the unit.
Find a doctor or make an appointment: 866.867.3627
General Information: 314.747.3000
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St. Louis, MO 63110
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