Please Note: For the protection of our patients and team members during the Coronavirus (COVID-19) outbreak, we are putting special restrictions in place for visitors at this time. Please review BJC's Coronavirus page for more information.
We welcome family and friends who play an important part in the health care of their loved ones. We will strive to balance the support of visitors with the rest patients need and the quality care we need to give to them.
Please help us ensure the comfort and safety of all patients by following these guidelines:
- Please limit visitors to two per patient in a semi-private room and four per patient in a private room.
- Beds and bathrooms in patient rooms are for patients only.
- Individuals with contagious diseases should not visit patients.
- If you are in a semi-private room, please help your guests respect your roommate’s need for quiet and privacy. This may include loud phone/voice conversations and TV volume.
- Visitors are required to wear appropriate attire, which includes a shirt and shoes.
- Overnight visitors are allowed only when the patient has a private room.
- For the protection of our patients, after 9 p.m. public safety officers will check all waiting rooms and issue visitor passes if authorized by nursing staff to remain after-hours.
- The hospital does not permit children under 12 on patient floors or allow them to be left unattended in the hospital. An exception is made in maternity, where siblings of any age may visit when accompanied by an adult.
Why We May Need to Limit Visitors
As we consider the needs of all our patients, it may be necessary to limit or restrict visitors for various reasons. We will strive to explain the reason(s) if these restrictions are needed. Some of these reasons include (but are not limited to):
- When a patient needs to be examined or receive treatment
- When a patient has specific medical concerns
- When there is a risk of infection or contagious disease
- When there are safety concerns related to other patients, visitors or those working in the facility
- To set hours for visitation for specialized patient care units, including limits on the number of visitors or the ages of child visitors.
General visiting hours are from 11 a.m.-9 p.m. seven days per week with the exception of the following areas:
Special Care Units:
Open visiting hours all day, except for when doctors are rounding twice a day, which generally lasts two hours per round. Overnight visitors may obtain a pass to stay in the Special Care Unit waiting areas according to certain patient conditions. Please speak with a representative at the nursing station.
Visitors may stay overnight in the Labor and Delivery waiting room prior to delivery. The mother’s primary support person is encouraged to stay overnight in the patient’s room to provide support and care for the mom and newborn. To promote rest and quality care delivery, visiting hours may be limited after delivery. Children of the expecting parent(s) who are under the age of 12 may visit during the general visiting hours 11 a.m.-9 p.m. and around the time around when the delivery is about to happen.
General visiting hours are from 3 p.m. to 5 p.m and again from 7 p.m. to 9 p.m. seven days/week. Expanded visiting hours may occur on weekends and holidays for certain units. Please check with a unit representative.
Two visitor passes will be issued per patient so that two visitors may be at the patient’s bedside intermittently throughout the emergency department process. Exceptions to visiting hours may be made by the charge nurse or primary attending physician according to patient need. Patients who are victims of violence have special circumstances. The nurse or a public safety officer will explain visitation rules.