OUR COMMITMENT TO SAFETY AND QUALITY

As COVID-19 surges came and went throughout 2021, BJC HealthCare, Barnes-Jewish Hospital and Washington University School of Medicine adapted to maintain the delicate balance of caring for high volumes of patients with COVID-19 while continuing to care for patients with other health conditions. Like 2020, the year was full of constant change, but we refined and expanded what we had learned, developing and implementing best practices to address pandemic surges. Highlights of our efforts to prioritize safety, quality and patient experience include:

Caring for Patients

• Highest risk patients prioritized for infusion therapy
• Simplifying order set leads to improved glycemic management
• New surgery guide designed to enhance patient experience
• Clinic revamps care model to strengthen response times, communication
• Barnes-Jewish celebrates milestones in transplant program
• FDA recognizes radiology team for identification of failed medical device

Quality measures

• Vizient Quality and Accountability Scorecard
• National Patient Safety Goals

Strategic Priorities

Patient Safety Goals