OUR COMMITMENT TO SAFETY AND QUALITY

When the pandemic changed life as we knew it, BJC HealthCare (BJC), Barnes-Jewish Hospital (BJH) and Washington University School of Medicine (WUSM) adapted to continue providing exceptional care in a safe environment for our patients and team members. The year was full of constant change as we adjusted practices, processes and policies to respond to the rapidly changing care environment. Highlights of our efforts in the evolving situation included:

Caring for patients

• Incident Command Center vital in preparing for pandemic
• Changing bed platform to accommodate COVID-19 patients/COVID-19 testing
• Pandemic accelerates launch of telemedicine
• Clinic offers infusion therapy for COVID-19 patients
• Convalescent plasma therapy provides antibodies
• Identifying patients at high risk for readmission

Addressing needs of the public

• Adapting the hospital for physical distancing, screening, increased sanitizing
• Connecting loved ones with virtual visits

Providing for our teams

• Caring for those who care for our patients
• Redeploying team members where needed most

Quality measures

• Vizient Quality and Accountability Scorecard
• National Patient Safety Goals

Strategic Priorities

Patient Safety Goals