Women & Infants Center Concierge Services

Attending to your own health or that of a family member is the most important thing you can do. Our concierge services staff aims to help you with any needs you have, so you can focus on what matters most. In the lobby of every building, a front-desk concierge team is ready to help you and answer your questions.

A desk attendant helps a woman at the Gynecologic Treatment Center

Barnes-Jewish Hospital Parkview Tower Concierge Services

Our complimentary concierge service can provide you with information about finding what you need in the surrounding community, such as local lodging, restaurants, laundry facilities and banks.

Visit our information desk, located in the lobby of the Parkview Tower, for assistance with these requests and for general hospital information. You can also reach us at 314.362.5194 or conciergeservices@bjc.org.

Services for families of maternity patients

While your loved one is in the hospital, you can access multiple amenities in our Parkview Family Lounge. Here you can take advantage of the following features:

  • Kitchenette stocked with coffee and snacks
  • Washers and dryers
  • Bathrooms with showers
  • Computers
  • A quiet space with recliner sleeper chairs
  • A space for your gathering

Patients and families can also check out laptops and DVD players at no charge. Other complimentary services offered in the Parkview Family Lounge include:

  • Internet service
  • Printing
  • Copying
  • Email
  • Faxing
  • Phones
  • Notary public services

Find the Parkview Family Lounge on the second floor of the Parkview Tower. From the maternity floors, take the Women & Infants Center elevators to the building’s lobby. Then take the Parkview Tower elevators located on the other side of the information desk to the second floor.

The Parkview Family Lounge is open:

  • Monday through Friday: 8:30 a.m. to 7:30 p.m.
  • Weekends: 8:30 a.m. to 6 p.m.

Learn more about what our hospitality services can provide while you stay at Parkview Tower.

St. Louis Children’s Hospital Concierge Services

To make your hospital visit as effortless as possible, we provide concierge services free of charge. Our guest services information desks on the first and second floors of the hospital can assist you with finding nearby lodging, restaurants and family-friendly attractions. You can also contact guest services by calling 314.454.2615

Services for families of NICU patients

The Ronald McDonald Family Room focuses on providing families with babies in the newborn intensive care unit (NICU) a place to recharge. Here you’re free to use the amenities, including:

  • Laundry facilities
  • Bathrooms with showers
  • Kitchenette with coffee and snacks
  • A quiet resting room
  • Computers with internet access
  • A family gathering room with televisions

The Ronald McDonald Room is staffed by volunteers who are there to help you. It’s open 12 hours a day and located on the fifth floor of St. Louis Children’s Hospital, just steps away from the NICU.